WHAT'S NEW

WHO WE ARE

• Our Expertise
• Our Seal of Approval
• About Dorothy L. Smith
• Contact Information and Directions
• Downtown Washington, DC
• Dulles Airport
• National Airport
• Maryland
• Virginia

SERVICES

Pharmaceutical Companies

• What Sets Us Apart
• Patient Adherence Alert
  • Patient Adherence Alert: Vol.8 No.1
• Patient Education Update
• Patient Education Update: Vol.7 No.2
• Patient Education Update: Vol.6 No.2
• Patient Education Update: Vol.4 No.6
• Patient Education Update: Vol.4 No.5
• Patient Education Update: Vol.4 No.4
• Patient Education Update: Vol.4 No.3
• Patient Education Update: Vol.4 No.2
• Patient Education Update: Vol.4 No.1
• Patient Education Update: Vol.3 No.10
• Patient Education Update: Vol.2 No.2
• Patient Education Update: Vol.2 No.1
• Patient Education Update: Vol.1 No.3
• Patient Education Update: Vol.1 No.2
• Patient Education Update: Vol.1 No.1
• Five Major Pitfalls to Avoid in Patient Adherence Programs
• Risks vs. Benefits: the Consumer Holds the Trump Card
• Does Your Labeling Present Information in the Right Order?
• Does Your Message Force Consumers to Make "Leaps"?
• Readability is Only the First Part of the Equation
• Credibility of DTC Ads
• The Consumer Will Be the Final Judge
• Why Are Refill Prescriptions More Important than Initial Prescriptions to my Bottom Line?
• Why Isn't my Patient Education Program Working?
• Is Your DTC Message Integrated With Your Patient Education Program?
• Patient Noncompliance Takes a Big Bite Out of Every Corporation's Bottom Line
• Where Does the Consumer Look for Medical Advice?
• Are You Letting Patients Play Russian Roulette With Your Product?
• Trying To Get Your Drug On a Managed Care Formulary?
• Are You Teaching Patients To Manage Side Effects?
• Do Consumers Know Your Product Is Not Just Another Commodity?
• Give Your OTC's a Competitive Edge
• How Many Patients Don't Fill Prescriptions for Your Product?
• Direct-to-Consumer Programs: Content Is Key to Increasing Sales
• "Simple" Words Can Be Confusing
• How Many People "Think" They Are Allergic to Your Drug?
• 97% of Patient Education Materials Don't Work…Do Yours?
• Your Materials Must Meet the Patient's Needs
• One Program That Works!
• The Savvy Consumer
• US DTC Ads Create Dilemma in Canada
• DTC Ads: A Link to Patient Safety?
• Consumers Still Waiting for Promised DTC "Education"
• "How Accurate Is Your DTC Website?"
• "Who's Making My Medicine Now?"
• Medication Errors and DTC Ads
• Don't Forget about Us After the Initial DTC Ad
• DTC Ads: Promoting Compliance a Win-Win Prospect
• Consumers Call for Clarity in DTC Ads
• Reap Rewards—Not Fallout—from DTC
• What Are You Trying to Sell Me Now?
• Does Your DTC Message Pass the Consumer Litmus Test?
• Risk Management: The Consumer Holds the Trump Card
• Who Says Consumers Can't Make Decisions?
• Your Patient Package Insert: Does It Help or Hinder?
• Consumer Trust Takes More than Fair Balance
• Put Side Effects in Perspective
• Is Your DTC Strategy Missing the Mark?
• Patient Labeling is Here to Stay
• Is Your Message Lost among the Rose Petals?
• DTC: One Year Later
• Can DTC Programs Improve Patient Compliance?
• It's Our Health ... And We Want More than Advertising
• We Hold the Keys and We Know It
• Client List and Affiliations
• Product List
• Customized Program Development
• Product Launches
• DTC Strategies
• DTC Programs
• Patient Labeling/Patient Package Inserts (PPIs)
• Consumer Research Collaboration
• Patient Compliance Programs
• Disease Management
• Advertorials
• Web Site Content and Design
• Managed Care Programs
• Clinical Trial Patient Instructions
• Home Tests and Home Monitoring Devices
• Employee Education
• Caregiver Education
• OTC and Rx Programs
• Health Screening Tools
• Train the Trainer Programs
• For More Information

Health Care Providers

• Committed to Patient Care
• Customized Program Development
• PatientEducation Update
• Your Competitive Edge: Vol.1 No.1
• "So... Your Patients aren't Refilling their Prescriptions?"
• How Patient Decisions Impact Your Success
• Specialized Academic Programs
• Refill Compliance
• Rx-to-OTC and OTC Medications
• For More Information

Consumers

• Taking Control of Your Health
  • Laxatives: Proceed with Caution
  • Tips for Taking Tablets
  • How Can You Avoid Medication Errors?
  • How to Get the Most Value for Your Prescription Dollar
  • Is Sunscreen Blocking Out More than Just the Sun?
  • High Blood Pressure: Do You Have a Game Plan?
  • Genetic Testing: Do You Really Want to Know?
  • Do You Have Health Information Overload?
  • The Right Way to Spray: Protect Your Family from West Nile
  • Choosing An Omega 3 Supplement: Go Fish
  • Heartburn: Choose the Right Medicine to Calm the Fire
  • Managing Your Medicines: A Patient's Guide to Saving Time and Avoiding Mistakes
  • Cutting Pills to Cut Costs? Things to Consider Before You Split Tablets
  • A Medicine List Every Consumer Needs
  • H1N1 Deaths Linked to Pneumonia
  • Prescription Medication Savings Plans -- Could They Save You More?
  • Get the Most for Your Prescription Dollar
  • H1N1: Your Plan for Not Planning to Get Sick
  • Not Taking Your Meds? The Ripple Effect
  • H1N1 Flu? Get All the Facts
  • Safe Medicine Tips for Kids
  • Caring for Your Loved Ones: A Tip Sheet on Medication Management
  • Why Isn't My Medicine Working?
  • Vitamin D: The "Sunshine" Vitamin
  • What Every Asthma Patient Needs to Know About the New HFA Inhalers
  • FDA Cautions Patients about Antibiotics that Could Damage Tendons
  • Statins: The "Magic Bullet" - Is It the Medicine or You?
  • Cutting Costs in Prescription Drugs Can Lead to Dangerous Health Outcomes
  • New Genetic Tests Help Doctors Prescribe the Right Medicine for You
  • Statins in The News: The New Miracle Drugs?
  • Scrimping on Prescription Drugs Now May Cost You in The Long-run
  • Holiday Heartburn: Don't Play with Fire
  • Biological Drugs: Drugs of The Future
  • Waiting in the Pharmacy: When Patients Don't Have Patience
  • Caregivers:  Tips on Meeting the Challenges
  • Solving the Obesity Epidemic: 100 Calories at a Time
  • 5 Common Questions About Generic Drugs
  • Babysitting Tips for Grandparents
  • 7 Quick Tips to 'Take Your Medicine As Directed'
  • Are You Taking Medications That Can Mask Your Symptoms?
  • Market Withdrawal: Are Our Drugs Really Safe?
  • High Blood Pressure: Are You Putting Yourself at Risk?
  • Can a Drug Coupon Put You at Risk?
  • If Only Pets Could Talk?
  • Seniors: Is Your Heart Failing You?
  • Why is It Important to Refill My Prescription Medicines?
  • Getting Your Medicine When Disaster Strikes
  • Are You Taking Antibiotics Without Knowing It?
  • Keep Your Asthma Under Control: New Federal Asthma Guidelines
  • FDA to Decide if Cough & Cold Medicines are Safe for Children
  • Alert: Are Your Shots Up to Date Before You Retire?
  • Exciting New Ways to Take Your Medicines
  • Omega-3: Is This the Right Supplement for Me?
  • Dietary Supplements: What You Need to Know
  • Unexpected Side Effects
  • Make Your Toothbrush a Weapon Against Heart Disease!
  • Better Communication: The Right Prescription
  • Over the Counter, and Into the Medicine Cabinet
  • The Right Prescription for Lowing Cholesterol
  • A Warning About Prescription Drug Warning Labels
  • Do You Know What These Common Warning Labels Mean?
  • Figuring Out Medicare Part D
  • A Quick Lesson on Prior Authorization
  • Could Cholesterol Medicines Be the New Weapon Against Cancer?
  • Heart Disease: The #1 Killer of Women
  • Zinc: Combats the Common Cold?
  • The Medicare Maze: Why Consumers Don't Know Which Way to Turn
  • Taking Part in a Clinical Trial
  • Celebrating the Holidays with Diabetes
  • Could Foods Be Causing Your Child's Ear Infections?
  • Stretching Your Prescription Dollars
  • Do You Have Trouble Understanding Your Prescriptions?
  • Cutting Down Medical Gibberish: FDA Concerns
  • Safe Medicine Use at Home
  • With Ephedra Gone, Are Other Diet Aids Safe?
  • Counterfeit Drugs: Do You Have the Real Medicine in Your Pills?
  • Your Dietary Supplement: Does It Contain What It 'Says' It Does?
  • I've Survived Cancer - But Not Airport Security
  • Are You a Victim of Your Lifestyle?
  • Preventing Medicine Mishaps!
  • The Truth About Osteoporosis and Hormones
  • Common Facts You Should Know About Heartburn
  • Are You Missing Pieces to Your Puzzle of Medicines?
  • Should You Be 'Chicken' About Taking 'Horse' Pills?
  • Heart Healthy Fat Helps Lower Cholesterol
  • Avoid the Pitfalls of Internet Pet Pharmacies
  • Electronic Prescriptions: How Some Internet Pharmacies are Putting Your Health at Risk
  • Be Informed ... Stay Healthy ... Talk With Your Pharmacist
  • Sorting Out Side Effects
  • Tips On Steps To Ensure Patients Do Not Miss Doses During An Emergency Receives Widespread National Attention
  • Be Prepared: Advice Regarding Prescription Medicine from a Registered Nurse
  • What You Should Know About Cipro
  • Prevent Heart Attacks by Keeping Your Gums Healthy
  • Steps Consumers Can Take to Be Informed About Their Medicines
  • Over-the-Counter Medications: Making Them Work for You
  • Bacteria Strike Back! Tips to Prevent Resistance to Your Antibiotics
  • Herbals: The Good, the Bad, the Ugly
  • The Right Breakfast May Help Prevent Birth Defects
  • The ABC's of Direct-to-Consumer (DTC) Ads
  • How Worried Should I be about Side Effects? ... I'm Terrified
  • Stop! - Before You Take That Next Diet Pill
  • Do I Really Need to Take This Medicine?
  • One Extra Pill Can't Hurt You
  • Grapefruit Juice - Is It Always Healthy?
  • Good Medicine: The Doctor and Pharmacist Team
  • Medication Side Effects - How Can You Protect Yourself?
  • Keeping Secrets from Your Doctor and Pharmacist Can Harm Your Health
  • New Concerns About Citrus Fruits and Medicines
  • Side Effects Don't Have to Mean Risky Business
  • Is Cutting Your Pills a Safe Way to Save Money?
• Preventing Home Medication Errors
• Customized Program Development
• Consumer Newsletter
• Taking Control of Your Medicines: Vol.2 No.1
• Taking Control of Your Medicines: Vol.1 No.4
• Taking Control of Your Medicines: Vol.1 No.3
• Taking Control of Your Medicines: Vol.1 No.2
• Taking Control of Your Medicines: Vol.1 No.1
• Resources
• For More Information

PORTFOLIO

• Patient Package Inserts (PPIs)
• DTC Campaigns
• Patient Compliance Programs
• Health Screening Tools
• Employee Education Programs
• Disease Management Programs
• Translations
• Advertorials
• Simplified Medical Illustrations
• Personal Progress Logs
• Train the Trainer Programs

MEDIA CENTER

• Dr. Dorothy L. Smith Receives the APhA Foundation 2010 Pinnacle Award for Leadership in Patient Adherence
• Do You Know . . . Patients with certain medical conditions cannot distinguish between certain colors?
• Pharma Can Double Sales in Two Years by Increasing Patient Adherence
• 5 Major Pitfalls to Avoid in Patient Adherence Programs
• Dr. Dorothy L. Smith Interviewed by the American College of Cardiology:Getting to the Heart of Patient Adherence
• ECONOMIC CRISIS: Family Health Care Costs Will Skyrocket As Patients Cut Back on Prescription Drugs
• ECONOMIC CRISIS: Pharma Sales Will Drop As Patients Cut Back on Prescriptions
• PharmaVOICE 100 Names Dr. Dorothy L. Smith as One of Its Most Inspiring Leaders
• Dr. Dorothy Smith Delivers 2008 Commencement Address to University of Maryland School of Pharmacy

• National Academies of Practice Inducts Dorothy L. Smith, Pharm.D.

• Consumer Health Information Corporation Wins the National Health Information Gold Two Years Running For Fujisawa Transplant Patient Program
• Dr. Dorothy Smith Receives Honorary Life Membership Award From Canadian Pharmacists Association
• Dr. Dorothy Smith Featured in PharmaVOICE as Leading Patient Compliance Expert
• Dr. Dorothy L. Smith Joins Phi Lambda Sigma at the University of Cincinnati College of Pharmacy
• The Honorable Paul G. Rogers Presents Medication Communicator Award to Dr. Dorothy Smith for Contributions to Health Literacy
• Pharmacists for the Protection of Patient Care Coalition Forms
• DTC's New Job: Boosting Compliance
• Consumer Health Information Corporation Wins 2003 National Health Information Award for Fujisawa's Kidney and Liver Transplant Journal
• Consumer Health Information Corporation Receives Golden Web Award
• Consumer Health Information Corporation Names Furia Rubel Communications PR Agency of Record
• Dr. Dorothy L. Smith Receives Distinguished Alumni Award from University of Cincinnati Medical Center, College of Pharmacy
• Low Health Literacy Results in Billions in Lost Sales for Pharmaceutical Industry; Poor Health Outcomes for Patients
• Consumer Health Information Corporation Helps Develop Major Survey on Consumer Attitudes and Behavior Toward Prescription Drug Use
• CHIC President Dorothy L. Smith Authors Lead Article in European Society of Clinical Pharmacy Newsletter
• September 11 Events Dramatically Point to Health Literacy Needs of Consumers
• A Pioneer in Patient Medication Education: Still Exploring New Frontiers
• Direct-To-Consumer Advertising of Rx Medicines Falls Short of Potential in Return on Investment
• University of Cincinnati Alumni Masters Series Award Presented to Dr. Dorothy L. Smith
• Consumer Health Information Corporation Featured in USA Today Article on Need for Effective Patient Information
• Patient Education Can Reduce Costs & Deaths from Medication Errors, Dr. Dorothy L. Smith Tells Patient Safety Conference
• Consumer Health Re-elected To Board of National Council On Patient Information And Education
• Consumer Health Information Corporation Program Receives Top Honors in Global Awards Competition
• Importance Stressed of Integrating Patient Information With Disease Management Programs
• Consumer Health Information Corporation Honored With Two National Health Information Awards
• Consumers Must Be Properly Informed In Order To Make Healthy Choices
• Educating Caregivers Is Called The Key To Reducing Health Care Costs
• Consumer Health Line Of Services Expanded To Include CE Programs For Health Professionals
• Pharmacists Urged To Improve Quality Of Service
• Consumer Health Information Corporation Wins Gold Award
• Consumer Health Information Corporation Marks 16 Years Of Effective Patient Education Programs
• Consumer Package Inserts Needed In Rx-To-OTC Products Says Patient Information Expert
• Caregivers Need Special Attention, Education And Support In Proper Use Of Medications
• Consumer Education Called The Key To Reducing Health Care Costs
• Consumer Health Information Corporation Wins National Health Information and Printing Awards
• Consumer Health Publication Deemed "Pharmacy's Strongest Case"
• Consumer Health To Develop Program To Help Get The Most For The Prescription Dollar
• Leader In Patient Education Writes Second Edition Of Understanding Canadian Prescription Drugs
• Health Plan Costs Soaring Because Employees Do Not Take Medications Correctly